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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Bianchini

Jessica Bianchini

November 18, 2024

5  out of  5
rating by Jessica Bianchini
"I had the pleasure of working with Joy at State Farm, and I couldn't be more impressed with the exceptional service she provided. From the moment I met her, Joy was attentive, knowledgeable, and genuinely caring. She took the time to listen to our needs, explained my options clearly, and helped me find the best coverage for my situation. Her professionalism and attention to detail made the entire process smooth and stress-free. I truly felt like a priority throughout the entire experience. If you're looking for someone who goes above and beyond to ensure you have the right insurance and the best customer service, I highly recommend Joy at State Farm!"
We responded:
"Jessica, thank you for the 5 star review. It was my pleasure helping you with your insurance needs. We appreciate the feed back. "
Profile photo of Austin Menini

Austin Menini

October 27, 2024

5  out of  5
rating by Austin Menini
"I was looking to get my insurance all settled for my move up to the Upper Peninsula, coming from the Navy. Joy was a very thorough, transparent, and kind hearted person to work with. I would recommend her, and other of the other kind people at this branch, as I had spoken to a few of them through the phone prior to walking in the actual branch. They all seemed great to work with, and a very welcoming atmosphere!"
We responded:
"Austin, thank you so much for the 5 star review and kind review. We appreciate the review and your business. "
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Chelsea Swanson

June 20, 2024

5  out of  5
rating by Chelsea Swanson
"Joy helped me switch my insurance over to State Farm. She was great to work with!"
We responded:
"Chelsea, thank you so much for the 5 star review! We appreciate your business and feedback. "
Profile photo of Jer alquist

Jer alquist

May 20, 2024

5  out of  5
rating by Jer alquist
"Great service as always and always a joy to deal with.."
We responded:
"Thank you so much for the 5 star review. We appreciate the review and business. "
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william adams

May 13, 2024

5  out of  5
rating by william adams
"Great place to work with"
We responded:
"Thank you so much for the 5 star review! We appreciate the feedback and your business!"
Profile photo of Charlie Cain

Charlie Cain

April 28, 2024

5  out of  5
rating by Charlie Cain
"I have been with,Stare Farm for many years, Im very satisfied with their service."
We responded:
"Charlie, thank you so much for the 5 star Google review. We appreciate your feedback. "
Profile photo of Chris Cain

Chris Cain

April 28, 2024

5  out of  5
rating by Chris Cain
"Everyone here is very helpful."
We responded:
"Chris, thank you for your 5 star Google review. We appreciate the feedback and your business!"
Profile photo of J Clang

J Clang

April 25, 2024

5  out of  5
rating by J Clang
"Joy at State Farm is awesome!! Very helpful and responsive!!"
We responded:
"Thank you so much for the 5 star review. We appreciate your business & feedback! "
Profile photo of Richard Bourcier

Richard Bourcier

April 24, 2024

4  out of  5
rating by Richard Bourcier
"Very helpful and courtesy. Also transactions were done over the phone which made it easy. Would recommend this State Farm Insurance office."
We responded:
"Dick, thank you so much for the Google review. We appreciate your feedback and business!"
Profile photo of Charlie Jonas

Charlie Jonas

April 18, 2024

5  out of  5
rating by Charlie Jonas
"Joy was amazing!"
We responded:
"Thank you so much for the 5 star review. It was my pleasure helping you today we appreciate your feedback. "
Profile photo of Scott Marks

Scott Marks

March 13, 2024

5  out of  5
rating by Scott Marks
"Great people, always friendly!"
We responded:
"Thank you so much for the 5 star review. We appreciate the feedback and business!"
Profile photo of Dancia McGeshick

Dancia McGeshick

March 11, 2024

5  out of  5
rating by Dancia McGeshick
"Lovely service 🥰"
We responded:
"Dancia, thank you so much for the 5 star review. We appreciate your business and the feedback. "
Profile photo of Ricc Fenner

Ricc Fenner

January 31, 2024

5  out of  5
rating by Ricc Fenner
"Very helpful"
We responded:
"Thank you for the review Ricc! We appreciate you taking the time to recognize our team & also appreciate your business. Thank you for choosing Marla Shamion State Farm Agency. "
Profile photo of Craig Kaufmann

Craig Kaufmann

January 12, 2024

5  out of  5
rating by Craig Kaufmann
"Joy was very helpful and answered all of my questions. We were able to quickly get a quote and a policy for our cabin."
We responded:
"Craig, thank you so much for the 5 star review. We appreciate the feedback. "
Profile photo of Arnold Domanus

Arnold Domanus

November 14, 2023

5  out of  5
rating by Arnold Domanus
"We have always had State Farm for all our insurance needs. Marla and her staff have been the best agent we have ever had. Very knowledgeable and an agent who maintains an excellent business relationship with her customers."
We responded:
"Thank you so much for your 5 star review! We appreciate your business and your feedback. "
Profile photo of Kathy Johnson

Kathy Johnson

September 28, 2023

5  out of  5
rating by Kathy Johnson
"Friendly and knowledgeable. Was a pleasure to get insured by them, and reasonable rates."
We responded:
"Thank you so much for your 5 star review. We appreciate the feed back and your business. "
Profile photo of 3LOCKBOX

3LOCKBOX

May 31, 2023

5  out of  5
rating by 3LOCKBOX
"they look out for you,and try to help you get the best insurance for you.they treat you like family,and they really do care.been very happy with them for years,and were a huge help after i lost my dad.i highly recommend them to everyone."
We responded:
"Thank you so much for your 5 star review. We appreciate the feed back. "
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Thunderbird Pine

May 3, 2023

1  out of  5
rating by Thunderbird Pine
"The worst experience just trying to get a quote, this place is a joke! I suggest calling ironwood's State Farm and talk to Lane, he'll take care of you.."
We responded:
"I always appreciate feedback for myself and my team. We do pride ourselves on asking the right questions so you can make a well-informed decision on coverage. It’s unfortunate that you did not have a good experience. We have been able to help many of our customers with the questions we ask. "
Profile photo of Lindsay Demske

Lindsay Demske

February 15, 2023

5  out of  5
rating by Lindsay Demske
"I moved five policies over and feel so much more secure on our coverage. The pricing is great but the peace of mind is amazing."
We responded:
"Lindsay, it’s a pleasure doing business with you. "
Profile photo of Laura “Lil'Giggles” Ghiggia

Laura “Lil'Giggles” Ghiggia

November 16, 2022

5  out of  5
rating by Laura “Lil'Giggles” Ghiggia
"I've been with this insurance company for over a year now and I don't just get Christmas cards from any insurance companies.. She treats me like family. If I don't get an email or a text or a missed paperwork signed on time for my policy, Her team is on point. Great Customer service and support by far. I'll be sure to spread the word around on how great this insurance has been for me. Thank you again Marla and everyone at State Farm ❤️"
We responded:
"Laura, thank you so much for your 5 star review and your compliments. We appreciate you and your business."
Profile photo of Michelle Papp

Michelle Papp

March 5, 2022

5  out of  5
rating by Michelle Papp
"Awesome place"
We responded:
"Thank you for you Michelle for your 5 star review! We appreciate your business!"
Profile photo of Eric Erickson

Eric Erickson

February 23, 2022

5  out of  5
rating by Eric Erickson
"Great help"
We responded:
"Eric, thank you so much for the 5 star review. We appreciate the feedback."
Profile photo of John Hoinowski

John Hoinowski

September 23, 2021

5  out of  5
rating by John Hoinowski
"Personable. Friendly. Home town folk!"
We responded:
"Thank you so much for the 5 star review. We appreciate the feed back and your business!"
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james tremethick

July 15, 2021

2  out of  5
rating by james tremethick
"Lifelong state farm customer, outstanding service and value with my previous agent. Since I've moved here 3 months ago I'm on my 4th attempt to rectify what appears to be an over-billing issue. 2 office visits and 2 phone calls later and I have no answers, no responses on how to proceed, no attempt to satisfy my insurance issue. It feels as if Marla and her staff have no time or interest in solving this other than to say "we're looking into it and get back to you". For a couple months now. I'm quickly losing my sense of loyalty to this company."
We responded:
"James, I’m sorry you feel this way. We pride ourselves with great service. The issue was resolved. However, we apologize for the miscommunication."
Profile photo of John M

John M

May 7, 2021

5  out of  5
rating by John M
"Outstanding customer service. Super friendly people there."
We responded:
"John, Thank you so much for the 5 star review. We appreciate the feedback!"