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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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don riley

October 23, 2026

5 out of 5 rating by don riley
"My rep was Joy and indeed my experience was a joy to work with a person so customer oriented, knowledgeable and concerned about my needs related to what coverages and concerns about the auto insurance I was looking for. All those in the office, Angela, Angel and Marla were extremely helpful throughout the process. Great crew, very helpful. Look forward to a long relationship. Thank you to all."
We responded:
"Don, a big thank you for trusting our team with your insurance needs! We are so glad to hear that you had a great experience with us and we strive to always listen to our customers. ~Marla Shamion State Farm Agency"
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Sean Toker

October 13, 2026

5 out of 5 rating by Sean Toker
"When I called everyone was so nice and helpful joy most of all she was super nice and respectful and overly helpful I kept changing my mind and she would do the quotes anymore cars I have I will be going to her thank you guys so much"
We responded:
"Thank you, Sean! Your feedback is a great reminder of why we love what we do. Thanks for trusting our State Farm team in Iron River! Marla Shamion State Farm Agency"
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kent beauchamp

October 9, 2026

5 out of 5 rating by kent beauchamp
"I left my last insurance company because of the agency that representative The company I had previously State Farm has given me not only a great company, but a great agency with people and I can work with and that are available 24 seven I found State Farm rates very compatible if not better then my old company. The State Farm agency in Iron River Michigan is showing me that they are there for me if I need them and that they also care. I look forward to have the agents that represent State Farm looking out for my property and interest A big thanks goes out to this business"
We responded:
"Kent, thank you so much for the amazing review. It’s the goal of our team to exceed expectations when it comes to all of your insurance needs. Thank you for your business. ~Marla Shamion State Farm Agency"
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Jake Duginski

October 9, 2026

5 out of 5 rating by Jake Duginski
"Most helpful and understanding people!! We've had State Farm for 10+ years with different agents and would never go with anyone else!!"
We responded:
"We’re happy we met your expectations, Jake. Our team is always here when you need us. ~Marla Shamion State Farm Agency"
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Sylvia Lindwall

October 9, 2026

5 out of 5 rating by Sylvia Lindwall
"Joy was very helpful as we had a complicated situation with transferring insurance from one vehicle yet needing it to stay with the one for a few days, as well as different insurance needs for other vehicles. We were grateful as Joy helped us sort it all out in a friendly helpful manner."
We responded:
"Thanks for the 5-star shout-out, Sylvia! We’re so glad you found value in working with us for your insurance. Thanks for being a State Farm customer! ~Marla Shamion State Farm Agency"
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Christine

October 7, 2026

5 out of 5 rating by Christine
"Wonderful😁"
We responded:
"Christine, thank you so much for the 5 star review! We appreciate your feed back and are here to help with all your insurance needs. ~Marla Shamion State Farm Agency"
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Scott Frazelle (Fraz)

September 25, 2026

5 out of 5 rating by Scott Frazelle (Fraz)
"Got me car insurance fast and easy, very friendly. Highly recommend."
We responded:
"Scott, thank you so much for the 5 star review. Our agency prides ourselves with excellent customer service to help you with all your insurance needs. ~Marla Shamion State Farm Agency"
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CaptainMcAwsomville MrMarina

September 25, 2026

5 out of 5 rating by CaptainMcAwsomville MrMarina
"Joy quoted me for home insurance went step by step through the process and explained everything Thoroughly. She definitely was a "JOY" to talk to. I've been with State Farm over 35 years their customer service is one of the reasons I have stayed with them. Thanks for your service."
We responded:
"Joel, thank you for the amazing review! It is truly the goal of our team to exceed expectations when it comes to all of your insurance needs. ~Marla Shamion State Farm Agency"
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Laura Novascone

September 11, 2026

5 out of 5 rating by Laura Novascone
"Great service and assistance with car insurance coverage!!!"
We responded:
"Laura, we appreciate you taking the time to leave us a Google review. It’s great to hear that you are happy with the service at Marla Shamion State Farm Agency. We are here for all of your insurance needs. "
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Mike Dean

August 28, 2026

5 out of 5 rating by Mike Dean
"Joy was amazing. Incredibly fast service, Responsive, and very knowledgeable. Did amazing work when we were on a time crunch with excellent service throughout and great communication. Knew how to work through complex situations and find solutions."
We responded:
"A sincere thank you for your review, Mike. We truly value your business and your kind words. We are here for all your insurance needs. ~Marla Shamion State Farm Agency"
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Matthew Lehr

August 24, 2026

5 out of 5 rating by Matthew Lehr
"Great having someone local to help you navigate through life. Really appreciate all the hard work."
We responded:
"Thank you! We’re so grateful to have amazing customers like you. Thank you for trusting us for your insurance needs, we’re always here for you! ~Marla Shamion State Farm Agency"
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Christopher Morgan

August 18, 2026

5 out of 5 rating by Christopher Morgan
"State farm agents/personnel at Iron River, MI office were great and made it a pleasant experience to get insurance.. Took the time to explain everything and answer questions i had.. Also helped me set up the app and link my phone.. Thank you everyone!!!
Satisfied Customer,
Christopher Morgan"
We responded:
"Christopher, thank you for taking the time to give us a Google review. We glad to know that you are satisfied with the service at Marla Shamion State Farm Agency"
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Nicole Crandell

August 14, 2026

5 out of 5 rating by Nicole Crandell
"This place is awesome joy is really great"
We responded:
"5 stars - thank you so much! We’re so glad you chose our agency for your insurance needs. ~Marla Shamion State Farm Agency"
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Aaryn Ridolphi

August 14, 2026

5 out of 5 rating by Aaryn Ridolphi
"Had an excellent experience getting enrolled, Joy was super friendly and informative and was ready to answer every question."
We responded:
"Thank you for the wonderful review! It means so much to our team to know we’re helping neighbors feel protected and cared for with their insurance needs. ~Marla Shamion State Farm Agency"
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Mary Hegstrom

August 14, 2026

5 out of 5 rating by Mary Hegstrom
"Joy was amazing to work with! Very friendly and efficient and helped me save so much on my policy. 10/10"
We responded:
"Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to your insurance needs. We’re grateful you chose Marla Shamion State Farm Agency"
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Cassandra

July 30, 2026

5 out of 5 rating by Cassandra
"Highly recommend Joy! She was easy to work with, very knowledgeable, and took the time to make sure I found the coverage that fit my needs. Excellent customer service from start to finish."
We responded:
"Cassandra, thank you so much for the wonderful review. We are thrilled that you had a great experience & that Joy was able to help you with your insurance needs. At Marla Shamion State Farm, we pride ourselves with great customer service. "
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Libby Berry

July 28, 2026

5 out of 5 rating by Libby Berry
"We had a great experience with Joy! She helped us insure our truck, and it was a smooth, friendly experience. Multiple members of our family are insured via this office and we appreciate them so much!"
We responded:
"Thanks for the 5 star review Libby! We are so glad to know that you’re satisfied with the service at Marla Shamion State Farm Agency and are here for all your insurance needs"
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Dan

July 24, 2026

5 out of 5 rating by Dan
"Marla and her staff are always professional and welcoming. I always leave her office receiving excellent service. I really feel they are always looking out for my interest."
We responded:
"Dan, thank you so much for the wonderful review! We are happy to help you and are glad to know that you’re satisfied with the service at Marla Shamion State Farm Agency"
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Eileen Bentle

July 19, 2026

5 out of 5 rating by Eileen Bentle
"Very interesting and informative. Easy to understand coverage of my insurances ."
We responded:
"Eileen, Thank you for the 5 star review. We are happy that you are satisfied with the service at Marla Shamion State Farm Agency"
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Kathy Keckhaver

July 15, 2026

5 out of 5 rating by Kathy Keckhaver
"My husband and I moved here recently and Joy has been amazing with all the help in the transition of insurances. Would recommend a million percent to work with her and not to mention we are actually saving money with the switch!!! Thank you again for helping making the move to the UP less stressful!!"
We responded:
"Kathy, thank you so much for the wonderful review! We’re thrilled to have been able to assist you with your insurance needs and happy to hear that you are satisfied with the service at Marla Shamion State Farm Agency"
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Sebastian

July 6, 2026

5 out of 5 rating by Sebastian
"Joy was extremely helpful with giving the best options available and was able to explain everything in a clear manner."
We responded:
"Sebastian, thank you so much for taking the time to give us a 5 star review. We are thrilled that you were happy with the service at Marla Shamion State Farm Agency"
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robert eastham

June 26, 2026

5 out of 5 rating by robert eastham
"Everything was explained great and was really fast thank you so much"
We responded:
"Bob, thank you for highlighting our service and giving us a 5 star review. We’re proud to help people with their insurance needs and are glad to hear that you are satisfied with the service at Marla Shamion State Farm Agency"
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Faye Atanasoff

June 24, 2026

5 out of 5 rating by Faye Atanasoff
"Joy was very thorough and presented many options and State Farm had the best price for the most coverage."
We responded:
"Amazing! Thank you, Faye. We appreciate your trust in our team and look forward to continuing to serve your insurance needs. ~Marla Shamion State Farm Agency"
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Mark Barringer

June 22, 2026

5 out of 5 rating by Mark Barringer
"Joy was wonderful! I walked in needing multiple policies and she took good care of me. Very satisfied and really like having a hometown office where I can go and take care of business. Highly recommended."
We responded:
"Mark, thank you so much for the kind 5 star review. At Marla Shamion State Farm Agency, we pride ourselves in excellent customer care and want to always be there for our customers. "
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Christina Myers

June 22, 2026

5 out of 5 rating by Christina Myers
"So helpful and friendly!"
We responded:
"Thanks Christina! We’re happy to see to see your review and thrilled you had a positive experience at Marla Shamion State Farm Agency"