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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nicole Crandell

August 14, 2026

5  out of  5
rating by Nicole Crandell
"This place is awesome joy is really great"
We responded:
"5 stars - thank you so much! We’re so glad you chose our agency for your insurance needs. ~Marla Shamion State Farm Agency"
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Aaryn Ridolphi

August 14, 2026

5  out of  5
rating by Aaryn Ridolphi
"Had an excellent experience getting enrolled, Joy was super friendly and informative and was ready to answer every question."
We responded:
"Thank you for the wonderful review! It means so much to our team to know we’re helping neighbors feel protected and cared for with their insurance needs. ~Marla Shamion State Farm Agency"
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Mary Hegstrom

August 14, 2026

5  out of  5
rating by Mary Hegstrom
"Joy was amazing to work with! Very friendly and efficient and helped me save so much on my policy. 10/10"
We responded:
"Thank you for the amazing review, Mary! It is truly the goal of our team to exceed expectations when it comes to your insurance needs. We’re grateful you chose Marla Shamion State Farm Agency"
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Cassandra

July 30, 2026

5  out of  5
rating by Cassandra
"Highly recommend Joy! She was easy to work with, very knowledgeable, and took the time to make sure I found the coverage that fit my needs. Excellent customer service from start to finish."
We responded:
"Cassandra, thank you so much for the wonderful review. We are thrilled that you had a great experience & that Joy was able to help you with your insurance needs. At Marla Shamion State Farm, we pride ourselves with great customer service. "
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Libby Berry

July 28, 2026

5  out of  5
rating by Libby Berry
"We had a great experience with Joy! She helped us insure our truck, and it was a smooth, friendly experience. Multiple members of our family are insured via this office and we appreciate them so much!"
We responded:
"Thanks for the 5 star review Libby! We are so glad to know that you’re satisfied with the service at Marla Shamion State Farm Agency and are here for all your insurance needs"
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Dan Cochran

July 24, 2026

5  out of  5
rating by Dan Cochran
"Marla and her staff are always professional and welcoming. I always leave her office receiving excellent service. I really feel they are always looking out for my interest."
We responded:
"Dan, thank you so much for the wonderful review! We are happy to help you and are glad to know that you’re satisfied with the service at Marla Shamion State Farm Agency"
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Eileen Bentle

July 19, 2026

5  out of  5
rating by Eileen Bentle
"Very interesting and informative. Easy to understand coverage of my insurances ."
We responded:
"Eileen, Thank you for the 5 star review. We are happy that you are satisfied with the service at Marla Shamion State Farm Agency"
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Kathy Keckhaver

July 15, 2026

5  out of  5
rating by Kathy Keckhaver
"My husband and I moved here recently and Joy has been amazing with all the help in the transition of insurances. Would recommend a million percent to work with her and not to mention we are actually saving money with the switch!!! Thank you again for helping making the move to the UP less stressful!!"
We responded:
"Kathy, thank you so much for the wonderful review! We’re thrilled to have been able to assist you with your insurance needs and happy to hear that you are satisfied with the service at Marla Shamion State Farm Agency"
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Sebastian

July 6, 2026

5  out of  5
rating by Sebastian
"Joy was extremely helpful with giving the best options available and was able to explain everything in a clear manner."
We responded:
"Sebastian, thank you so much for taking the time to give us a 5 star review. We are thrilled that you were happy with the service at Marla Shamion State Farm Agency"
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robert eastham

June 26, 2026

5  out of  5
rating by robert eastham
"Everything was explained great and was really fast thank you so much"
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Faye Atanasoff

June 24, 2026

5  out of  5
rating by Faye Atanasoff
"Joy was very thorough and presented many options and State Farm had the best price for the most coverage."
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Mark Barringer

June 22, 2026

5  out of  5
rating by Mark Barringer
"Joy was wonderful! I walked in needing multiple policies and she took good care of me. Very satisfied and really like having a hometown office where I can go and take care of business. Highly recommended."
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Christina Myers

June 22, 2026

5  out of  5
rating by Christina Myers
"So helpful and friendly!"
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Barb Fifield

June 22, 2026

5  out of  5
rating by Barb Fifield
"My experience with state farm was excellent. Always will to work you and the people are very friendly and helpful. I would recommend them to anyone who needs insurance."
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Samuel Ling

June 17, 2026

5  out of  5
rating by Samuel Ling
"Before coming here, I relied on online insurance agencies, but even with the ease of access online, coming in here is a better experience. My agent, Marla, makes everything easy to understand, and she is very efficient at what she does. She, and State Farm, has saved me and my family hundreds betwen the different insurances we carry. I couldn't ask for a better insurance agent or company."
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Lisa Kingston

June 16, 2026

5  out of  5
rating by Lisa Kingston
"Joy was very quick to respond and diligent in getting me a quote with the information we had, while also helping me fill in the blanks. I look forward to working with their team if we end up purchasing a property in Michigan! Thanks again!"
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Debbie Farley

June 10, 2026

5  out of  5
rating by Debbie Farley
"Joy was wonderful and understanding about my grandson’s insurance on his first ever vehicle."
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Holly Hooper

June 5, 2026

5  out of  5
rating by Holly Hooper
"The rates at State Farm branch in Iron River, Mi. are fabulous! All of the ladies that work there are very professional and helpful. They do an outstanding job at reaching out to their clients and take great care to make sure folks are properly notified as well as helped with smooth service and courtesy. Thank you so much team Iron River! I would highly recommend this office branch for excellent and outstanding customer service! Holly H."
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Sarah Lambert

May 8, 2026

5  out of  5
rating by Sarah Lambert
"Joy is amazing!! I’m always running around on my lunch break which I only have a half hour and she always fits me and gets my stuff done. She is amazing. Definitely five stars for joy."
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tanner mayo

May 1, 2026

5  out of  5
rating by tanner mayo
"I had a great experience with this insurance company. The team was professional, responsive, and made the entire process easy to understand. They took the time to answer all my questions and helped me find the right coverage at a fair price. Anytime I needed assistance, they were quick to help. Highly recommend to anyone looking for reliable and friendly service"
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Karen Behling

April 29, 2026

5  out of  5
rating by Karen Behling
"Joy was very pleasant and helpfull.she made my switch to State Farm very easy."
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Lisa Viramontes

April 23, 2026

5  out of  5
rating by Lisa Viramontes
"Joy has been our State Farm representative for years, and we couldn’t be happier. She is always friendly, responsive, and very thorough. We truly appreciate her excellent service and highly recommend her!!"
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Julia

April 17, 2026

5  out of  5
rating by Julia
"I had a great experience working with Joy at Marla Shamion State Farm. She helped me get my insurance set up quickly and made the whole process smooth and stress-free. She was very thorough, efficient, and took the time to make sure everything was clearly explained. I really appreciated how easy she made everything. Highly recommend her if you’re looking for excellent service!"
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Journee Ayers

April 16, 2026

5  out of  5
rating by Journee Ayers
"Joy was great, she took the time to explain everything and what would work best for me! Highly recommend."
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Shavon Hale

April 13, 2026

5  out of  5
rating by Shavon Hale
"Ther service was quick amd the customer service was excellent. Thank you for all of your help Tricia and Angel. Tricia got everything set up and already had my quote ready. Angel was excellent as well. Very good customer service. Great Team!!"