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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tami Andrews

Tami Andrews

March 21, 2025

5  out of  5
rating by Tami Andrews
"Everyone was very pleasant and friendly and I would recommend them !"
We responded:
"Tami, thank you so much for taking the time to share your thoughts. We’re glad you were satisfied with our service at Marla Shamion State Farm. If you ever have any questions or need assistance, we’re here to help. "
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Paul Crunk

March 14, 2025

5  out of  5
rating by Paul Crunk
"Angel is very intelligent and can help you even when another insurance office is incompetent to perform the duty that need to be done. She was able to do what needed to be done when my local office couldn't figure out how to do it, where to do it, because they were two cents short of a dollar. My experience with the agents at the Taylor Michigan office, myself and my brother both say they are incompetent. They don't answer their phone, they don't return the calls properly and they can't figure out what to do to meet your insurance needs. Thank you Angel for solving my insurance issues many hundreds of miles away from my local office. I enjoy speaking with you and I feel you are a very intelligent person. Thank you again for your services. I highly recommend if someone is looking for insurance to contact this agent and she will meet your needs with utmost concern."
We responded:
"Paul, thank you for the 5 star review. We appreciate the feedback. Here at Marla Shamion State Farm, we pride ourself with great customer service. "
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Customer

March 9, 2025

5  out of  5
rating by Customer
"Everyone is very helpful Everytime I go in to agency ..Even though I am threw agency in another area"
We responded:
"Thank you so much for the 5 star review. We appreciate the feedback. "
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Jackie Blank

March 6, 2025

5  out of  5
rating by Jackie Blank
"The entire process was fabulous! I had inquired online for a quote and selected that the Iron River office contact me. My initial conversation with Joy was thorough and insightful. She listened to my needs and exceeded any expectations I had! I'm ecstatic about making the switch to State Farm and having such superb agents in my corner!"
We responded:
"Jackie, thank you for taking the time to share your thoughts! We are so glad to hear that you’re satisfied with the service here at Marla Shamion State Farm Agency. "
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Jen Watkins

February 27, 2025

5  out of  5
rating by Jen Watkins
"Absolutely love the agent's!! You feel so comfortable when you are there, they will answer my questions most of the time before I can ask them. Love the money they have saved me!!!"
We responded:
"Jen, thank you for taking the time to share your thoughts, we appreciate the feedback. We are glad that you’re satisfied with the service at Marla Shamion State Farm Agency. "
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Christy Peterson

February 14, 2025

5  out of  5
rating by Christy Peterson
"My family has been with State Farm for over 30 years. My most recent interaction was with Joy adding a vehicle to our policy. Everyone in Marla’s office is very knowledgeable and quick to get us everything we’ve ever needed."
We responded:
"Christy, thank you for the 5 star review! We appreciate you and your business. "
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Brett Johnivan

February 10, 2025

5  out of  5
rating by Brett Johnivan
"They were very helpful and thorough with setting me up with my policy."
We responded:
"Brett, thank you so much for the 5 star review. We appreciate the feedback. "
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sandie schuch

February 5, 2025

5  out of  5
rating by sandie schuch
"Today I went into Marla Shamions State Farm Agency on Iron River to get a quote on Auto Insurance, as my current policy expires in a few weeks. Miss Joy assisted me with my needs, was very kind, helpful, and professional. I received the exact same policy I had with Progressive for $350 less than what they were going to charge me for the next 6 months. I was in & out in less than 30 minutes and the most pleasurable Insurance purchase I've ever had. I wanted a person I could speak to face to face and not call center. I have been dealing with Gieco & Progressive on & off for several years. Every 6 months they jack my insurance rate up from $200 - $400. I have not had a ticket in 25 yrs., or a accident in in 30 yrs. When I have questioned these companies on why the rates were raised, I have not been given a specific reason, but have gotten plenty of attitude & told it is what it is, if you want Insurance you will have to pay the price. Never again. Thank you Miss Joy, I appreciate everything you did for me to make this a great experience! I will be recommending your Agency to others!"
We responded:
"Sandie, thank you for the 5 star review. Here, at Marla Shamion State Farm, we appreciate your feedback and business. "
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Jessica Bianchini

November 18, 2024

5  out of  5
rating by Jessica Bianchini
"I had the pleasure of working with Joy at State Farm, and I couldn't be more impressed with the exceptional service she provided. From the moment I met her, Joy was attentive, knowledgeable, and genuinely caring. She took the time to listen to our needs, explained my options clearly, and helped me find the best coverage for my situation. Her professionalism and attention to detail made the entire process smooth and stress-free. I truly felt like a priority throughout the entire experience. If you're looking for someone who goes above and beyond to ensure you have the right insurance and the best customer service, I highly recommend Joy at State Farm!"
We responded:
"Jessica, thank you for the 5 star review. It was my pleasure helping you with your insurance needs. We appreciate the feed back. "
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Austin Menini

October 27, 2024

5  out of  5
rating by Austin Menini
"I was looking to get my insurance all settled for my move up to the Upper Peninsula, coming from the Navy. Joy was a very thorough, transparent, and kind hearted person to work with. I would recommend her, and other of the other kind people at this branch, as I had spoken to a few of them through the phone prior to walking in the actual branch. They all seemed great to work with, and a very welcoming atmosphere!"
We responded:
"Austin, thank you so much for the 5 star review and kind review. We appreciate the review and your business. "
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Chelsea Swanson

June 20, 2024

5  out of  5
rating by Chelsea Swanson
"Joy helped me switch my insurance over to State Farm. She was great to work with!"
We responded:
"Chelsea, thank you so much for the 5 star review! We appreciate your business and feedback. "
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Jer alquist

May 20, 2024

5  out of  5
rating by Jer alquist
"Great service as always and always a joy to deal with.."
We responded:
"Thank you so much for the 5 star review. We appreciate the review and business. "
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william adams

May 13, 2024

5  out of  5
rating by william adams
"Great place to work with"
We responded:
"Thank you so much for the 5 star review! We appreciate the feedback and your business!"
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Charlie Cain

April 28, 2024

5  out of  5
rating by Charlie Cain
"I have been with,Stare Farm for many years, Im very satisfied with their service."
We responded:
"Charlie, thank you so much for the 5 star Google review. We appreciate your feedback. "
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Chris Cain

April 28, 2024

5  out of  5
rating by Chris Cain
"Everyone here is very helpful."
We responded:
"Chris, thank you for your 5 star Google review. We appreciate the feedback and your business!"
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J Clang

April 25, 2024

5  out of  5
rating by J Clang
"Joy at State Farm is awesome!! Very helpful and responsive!!"
We responded:
"Thank you so much for the 5 star review. We appreciate your business & feedback! "
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Richard Bourcier

April 24, 2024

4  out of  5
rating by Richard Bourcier
"Very helpful and courtesy. Also transactions were done over the phone which made it easy. Would recommend this State Farm Insurance office."
We responded:
"Dick, thank you so much for the Google review. We appreciate your feedback and business!"
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Charlie Jonas

April 18, 2024

5  out of  5
rating by Charlie Jonas
"Joy was amazing!"
We responded:
"Thank you so much for the 5 star review. It was my pleasure helping you today we appreciate your feedback. "
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Scott Marks

March 13, 2024

5  out of  5
rating by Scott Marks
"Great people, always friendly!"
We responded:
"Thank you so much for the 5 star review. We appreciate the feedback and business!"
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Dancia McGeshick

March 11, 2024

5  out of  5
rating by Dancia McGeshick
"Lovely service 🥰"
We responded:
"Dancia, thank you so much for the 5 star review. We appreciate your business and the feedback. "
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Ricc Fenner

January 31, 2024

5  out of  5
rating by Ricc Fenner
"Very helpful"
We responded:
"Thank you for the review Ricc! We appreciate you taking the time to recognize our team & also appreciate your business. Thank you for choosing Marla Shamion State Farm Agency. "
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Craig Kaufmann

January 12, 2024

5  out of  5
rating by Craig Kaufmann
"Joy was very helpful and answered all of my questions. We were able to quickly get a quote and a policy for our cabin."
We responded:
"Craig, thank you so much for the 5 star review. We appreciate the feedback. "
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Arnold Domanus

November 14, 2023

5  out of  5
rating by Arnold Domanus
"We have always had State Farm for all our insurance needs. Marla and her staff have been the best agent we have ever had. Very knowledgeable and an agent who maintains an excellent business relationship with her customers."
We responded:
"Thank you so much for your 5 star review! We appreciate your business and your feedback. "
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Kathy Johnson

September 28, 2023

5  out of  5
rating by Kathy Johnson
"Friendly and knowledgeable. Was a pleasure to get insured by them, and reasonable rates."
We responded:
"Thank you so much for your 5 star review. We appreciate the feed back and your business. "
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3LOCKBOX

May 31, 2023

5  out of  5
rating by 3LOCKBOX
"they look out for you,and try to help you get the best insurance for you.they treat you like family,and they really do care.been very happy with them for years,and were a huge help after i lost my dad.i highly recommend them to everyone."
We responded:
"Thank you so much for your 5 star review. We appreciate the feed back. "